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Frequently Asked Questions


  • I want to install a CDL in a room that only provides electrical current and where an Ethernet network is not available. Can the clock only be powered by PoE?

    In the absence of Ethernet connectivity it is still to possible use this clock: a PoE Power Supply Kit is available that makes it possible to connect the clock to a classic 230Vac outlet.

  • I want to install a CDL in an older pulse system for synchronization purposes: is it possible?

    Thanks to the Bipolar Kit, it is possible to continue using a traditional pulse system even with NTP clocks, such as the CDL. In the absence of an ethernet connection, clocks can be efficiently synchronized through a bipolar connection instead of using the NTP protocol.

  • Is there a particular way of cleaning the CDL?

    Cleaning this clock is very simple: just use a soft cloth, dry or damp with normal water, without the need for specific detergents, which should be avoided since they could ruin the frontal protection.

  • Can I display the temperature and time simultaneously with the CDL?

    With the CDL there are various possibilities based on the model chosen. In the case of the model H, which has 4 characters available, the time and temperature can only be displayed in alternation. The model C, however, having 8 characters available, as well as the model AN80, which has data lines, can display both the time and temperature simultaneously.

  • With the CDL, can the date be viewed only in Italian?

    The C and H models do not display dates containing worded information, while the AN80 has multiple languages available: English, French, German, Spanish, Portuguese, ladin, as well as a user customizable language, and of course Italian.

    It is possible to configure a single language to be displayed or an alternation between two languages.

  • What does NTP mean?

    NTP stands for Network Time Protocol. It is a protocol used for synchronizing clocks. Solari's most recent designs use this technology.

  • What does PoE mean?

    PoE is an acronym for Power over Ethernet. This technology makes it possible to use an ethernet cable as a power supply as well.

  • What are the advantages of PoE?

    The advantage is that costs are reduced since it is not necessary to install electric cables to supply power to the system and since it is far more simple and quick to install the system itself. Furthermore, the low-voltage power supply makes this device much safer.

  • I have a dated clock system that I don't want to change. I need some clocks to install in new rooms. Can I keep the old clocks and purchase only clocks for the new rooms?

    Yes, our newly designed clocks that use the NTP protocol can coexist with pre-existing clocks. There are several master clocks that based on the model are capable of managing one or more impulse lines, so as to synchronize traditional clocks as well as NTP clocks.

  • Why should I install a clock in an office?

    A clock adds to the decor of an office making it a more welcoming and comfortable working environment.

  • How are the clocks powered?

    Certain clocks can be powered by batteries as well as by an impulse line (OLC and DATOR product family), while others can be powered via PoE (famiglie Mosaico and CDL product family), and, finally, the Quasar product family can connect to the standard wall outlet.

  • Is maintenance necessarily performed directly on the device?

    Not necessarily. Our recently designed devices have an integrated Web server, and therefore configuration and synchronization can be performed remotely, by means of a simple browser. This feature greatly simplifies and speeds up maintenance, especially when the clock' s location is not always easily reached.